Q1
What is your terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons, or separate foam cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2
What is your terms of payment?
Generally 30% T/T in advance, the 70% balance should be paid before shipment (The buyer should be responsible for all the bank charge). We'll show you the photos of the products and packages before you pay the balance.
Q3
What is your sample policy?
We can supply the sample, but the customers need to pay the sample charge and freight charge.
Q4
Do you test all your goods before delivery?
Yes, we have 100% test before delivery to ensure product quality.
Q5
How to proceed an order for led light?
Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order.
Q6
Is it OK to print my logo on led light product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
