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Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
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What is the lead time for orders?
Samples need 3-5 working days, while mass production typically requires 7-10 days.
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How do you ship the goods and how long does it take?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
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How to proceed an order for led light?
Firstly, let us know your requirements. Secondly, we quote according to your needs. Thirdly, the customer confirms samples and places a deposit. Fourthly, we arrange production.
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Do you offer a guarantee for the products?
Yes, we offer a 2-5 years warranty on our products depending on the specifications.
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How do you handle faulty products?
Our products have a strict quality control system with a defective rate of less than 0.2%. During the guarantee period, we will send new lights or repair defective batch products based on the situation.
