Q
Can your products' label, packaging, and design be customized?
A
Yes, we offer comprehensive customization services on these specifications.
Q
What is your minimum order quantity (MOQ)?
A
Normally the MOQ is 100pcs, but we also accept small sample orders for quality clients.
Q
Can I get a sample for quality check?
A
Yes, we offer sample support for quality verification.
Q
How soon is the lead time?
A
For sample orders, it takes 3-5 days. For bulk orders, the lead time is 15-35 days.
Q
How can you guarantee the quality?
A
A professional product quality inspection team ensures standard-compliant defect rates. Otherwise, we take full responsibility according to our comprehensive after-sales support system.
Q
What are your terms of payment?
A
Payment terms vary among different countries. Generally, we accept 30% T/T in advance and a 70% balance before shipment.
