★ Professional Services
01
Flexible Payment: Support for TT, L/C, and Paypal to facilitate global trade.
02
Quick Turnaround: 7 days for sample preparation; 25-35 days for bulk orders.
03
Customization (OEM/ODM): Comprehensive solutions for customized logos and designed packaging.
04
Rapid Response: Prompt communication and efficient after-sales support system.
05
Intellectual Property: All customer designs and IP rights are strictly protected.
? Frequently Asked Questions
Q1: What certifications do your products have?
We have passed ISO9001 certification. Our products comply with CB, CE, ROHS, and IEC standards, meeting the latest ErP2.0 and EMT2.0 requirements for EU markets.
Q2: Can you provide customized ODM/OEM services?
Yes, we provide one-stop solutions including lighting mode adjustment, logo printing, color customization, and full package design.
Q3: What are your standard payment terms?
We accept T/T (30% deposit, balance against BL copy), L/C at sight, PayPal, and Western Union. Terms are negotiable for long-term partners.
Q4: What types of LED products do you supply?
Our range includes LED bulbs, light sources, downlights, panel lights, flood lights, linear lights, auto lights, and solar-powered series.
Q5: What is the difference between Motion and PIR sensors?
Motion (Radar) sensors use electric waves to detect movement up to 15m away. PIR sensors detect heat changes (3-8m). Motion sensors are generally more sensitive and accurate.
Q6: What is the warranty period for your lighting products?
Standard warranty is 2 years. We also offer 3-5 year warranties for premium product lines. Our lamps are designed to work reliably well beyond the warranty period.
