❓ Frequently Asked Questions
Q1: Are you a manufacturer or trading company?
A1: We are a professional LED strip light manufacturer with over 13 years of experience and a 2000 square meters factory.
Q2: Can I get a sample before placing a bulk order?
A2: Yes, we offer samples for testing and quality evaluation before mass production.
Q3: Do you support OEM/ODM customization?
A3: Absolutely! We provide full customization services including logo printing, packaging, and circuit design.
Q4: What certifications do your products have?
A4: Our products are fully certified by CE, RoHS, FCC, ETL, and TUV to ensure global safety and quality compliance.
Q5: What is the warranty and lifespan?
A5: We offer a 3–5 year warranty with a rated lifespan of 50,000 hours under standard usage environments.
Q6: Do you provide waterproof versions for outdoor use?
A6: Yes, we provide IP20, IP65, IP67, and IP68 ratings suitable for various indoor and outdoor lighting projects.
