Yes, we offer professional customization services for product labels, packaging configurations, and custom product designs to match your specific branding needs.
Normally, our standard MOQ is 100 pieces. However, we also welcome smaller sample orders to support new clients in testing our hardware quality.
Yes, sample systems can be provided so you can thoroughly evaluate the build, light output, and material quality before executing bulk orders.
Sample orders are processed and prepared within 3 to 5 business days. Larger production runs and bulk orders typically take 15 to 35 days depending on the volume.
We employ a dedicated quality assurance inspection team to oversee the production process and ensure extremely low defect rates. Furthermore, we assume full liability for technical anomalies under our comprehensive, long-term after-sales warranty framework.
While exact payment structures can vary based on standard commercial practices in different countries, our default processing model requires a 30% T/T deposit in advance, with the final 70% balance paid prior to shipment.