⚠️ Important Attention
1. Please do not disassemble the lamp without permission to maintain warranty service.
2. Ensure the power is completely turned off before installation.
3. Read the manual carefully and check all components before use.
4. Installation and maintenance should be performed by a professional electrician.
Frequently Asked Questions
Can I request a sample for testing?
Yes, we welcome sample orders to test and verify the product quality. Mixed samples are also acceptable.
What is the typical lead time for orders?
Samples generally take 3-5 days, while mass production typically requires 10-15 days depending on order quantity and scheduling.
Do you have a Minimum Order Quantity (MOQ)?
We offer a low MOQ; even 1pc for sample checking is available for standard products.
Is it possible to print a custom logo on the product?
Yes, we provide customization services for logos on the light fixtures or packaging, provided the requirements are met.
What kind of warranty do you provide?
We offer a 3 to 5-year warranty on our products. During this period, we provide solutions for any defective units, including replacements for small quantities.
What certifications do your LED lights hold?
Our products meet various international standards including CE, RoHS, UL, and ETL for commercial use, as well as ATEX/IECEx for explosion-proof requirements.
