Frequently Asked Questions
When can I get the quotation?
We usually quote within 8 hours after getting your inquiry. For urgent projects, please notify us in your communication so we can prioritize your request.
How can I get a sample for quality check?
After price confirmation, samples can be requested. Sample costs are charged but can be refunded after order confirmation if the quantity exceeds our MOQ.
What are your advantages over other suppliers?
We have over 200 workers and an R&D team with 10+ years of experience. We hold CB, CCC, CE, ROHS, BIS, and SAA certifications.
What services can we provide?
We accept various delivery terms (FOB, CFR, CIF, EXW, CIP) and multiple payment methods (T/T, L/C, Credit Card, PayPal, Western Union) in USD, EUR, HKD, GBP, or CNY.
Can you provide ODM/OEM service?
Yes, with over 10 years of experience in the lighting business, we are fully capable of providing comprehensive ODM and OEM services for our customers.
What is your typical delivery date?
Bulk production usually takes 15-30 days depending on the product. Samples are typically ready within 7-10 days.
